Bio

Profile Pic

My name is Melissa, Your Virtual Assistant – predominantly operating from the beautiful Sunshine Coast in Queensland – outsourcing administrative support services to:

Individuals;
Tradies;
Small Business Owners;
Online Entrepreneurs;
Medium to Large Corporations; and
FIFO Workers

I am familiar with Work Environments such as Government, Corporate, Project-based, Serviced Offices AND Virtual Offices to name a few.

I am dedicated and a technically skilled business professional with a versatile administrative support skill set developed through experience over 20 years operating as an Executive Assistant, Project Secretary, Virtual Assistant, Administrative Assistant, Customer Relations Manager, and Data Entry Operator.  

I excel in rising to employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, team satisfaction and the bottom line.  I possess a positive & resourceful energy.  I am driven by high-performing, accountable and respectful workplace environments.

My Virtual Office is equipped with up-to-date Windows Operating System, Anti-virus & Anti-Spam software, Office Suites and Digital Communication software.  For added consumer confidence, please view more of the Tools of My Trade here.  I have had a lot of exposure to many industries over the years and believe that my admin knowledge will be an asset to all of my associates.  My abilities, hunger to self-improve and energy knows ‘no limits’, so if I don’t firsthand know how to do something, I will let you know but be assured that I am drawn to challenges and achieving blue-sky outcomes.

Contact me to discuss how I can alleviate your seemingly burdening administrative tasks so you can focus on lifestyle, management & sustain business growth.  

If you are a LinkedIn AU client, you can also look me up : Melissa Reguera aka Melissa Murray. You can learn more about my professional network, exposure, skillset & passion.

A Little More about Me

Professional Brief overview:

  • Firsthand contribution to 3 successful small business start-ups
  • Administrative support to my Manager & Upper Management team
  • High-level computer skills utilising Office applications i.e. for Report compilation, database creation and correspondence delivery
  • Effectively co-ordinate daily diary to ensure optimal time management
  • Broadcast accurate and professional responses on behalf of my Manager to the relevant Team
  • Manage strict deadlines and balance priorities under pressure with efficiency and professionalism
  • Facilitate the event planning and coordination i.e. maximise attendee involvement and focus on quality reporting
  • Offer advanced computer skills in MS Office Suite, Google Docs (GSuite) Office Suite and other applications/systems
  • Manage all travel and accommodation arrangements as required
  • Act with sensitivity, confidentiality, courtesy and discretion at all times
  • Network, liaise & support Associate relations
  • Articulate, resourceful and positive approach
  • Provision of high level organisational and prioritisation skills. For example, excellent time management, multi-tasking & problem solving abilities.

Industries I have worked in: 

  1. Construction,
  2. Mining,
  3. Serviced Offices,
  4. I.T. (Computer retail, Servicing, Web Design & Development, including exposure to e-Commerce, Technical Support)
  5. Internet Service Providers (ISPs),
  6. Property Development,
  7. Counselling,
  8. Recruitment,
  9. Early Childhood Sports,
  10. Financial Sector,
  11. Boutique Photography,
  12. Telecommunications,
  13. Government.

Contact me today!